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"Employee costs are increasing at 10-15 percent annually, however the decline in telecom costs, productivity gains and economies of scale enable offshore units to sustain the cost advantage.”
                                                                   - NASSCOM

 

Benefits of B.P.O

Business Process Outsourcing, as an industry trend, continues to grow as the factors that force companies to focus on core competencies intensify. Gartner predicts that the worldwide market for BPO will nearly triple from $106.7 billion in 1999 to $301 billion in 2004.

The key drivers for BPO include a shortage of skilled labor, not just in IT but also in other core areas such as HR and finance-mergers and acquisitions, deregulation, and the competition and speed imposed by economic globalization.

Additionally, it has been the PrishanTek Group's own experience that running an efficient e-commerce and distribution business in any industry is essentially impossible without outsourcing most non-core functions and even some core ones. The success of outsourcing in our group companies and the vast knowledge base of past learning is the premise behind the formation of - our BPO division.

We want to bring to your business the same benefits that outsourcing brought to ours. Significant among them are:
Bottom line benefits Focus on core competence
Time-tested, proven systems and processes ensure critical cost savings. With state-of-the-art communication facilities and infrastructure, our offshore centers function as virtual extensions of your offices providing 24 x 7 support and huge cost savings. With our more than five years of experience in business process outsourcing spread across diverse industries, you can safely leave all your business process needs to us and focus on your core businesses and nurturing your core competence.
Assured quality Risk mitigation
Staff in our offshore centers is customer -specific, not multi-customer. You can afford one job process to one employee. Managers and Team Leaders are customer-specific assuring rigorous quality control. Office space, hardware, connectivity and telephony are simply at par with the best in the world. We mitigate risks through the use of a robust delivery methodology and best-in-class people practices. We run pilot projects prior to project acceptance and follow a well-documented transition path. Above all we provide you peace of mind because the SLA you sign is with a name brand US Corporation.
Access to world class talent

Hiring the best talent and robust people practices are our guiding principles. Each candidate hired at PrishanTeK goes through a rigorous selection process to ensure that the right skill set is matched with the right client requirement. Our satisfied employees translate into higher productivity, higher efficiency and job performance. This also means lower turnover of staff supporting the client and lower learning curves for client processes. This coupled with our superb training provide a global work force.


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